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Author: Hartmut Esslinger
A Dragon Walks into a Meeting: A Tactical Guide to Client Management AUTH-73657 as radio waves were initiallyWhether you were just thrust into a client facing role or are already in one and want to hone your skills, A Dragon Walks into a Meeting presents valuable tips, tricks, and tools for client success. Focusing on everything that happens after the sale, including some of the hardest pitfalls and challenges in business, John Brown and Fred Fuller share tested and proven methodologies, including: Unwritten rules of the job Practical tactics you can use
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