Vocational Placement Kit-CPCCJN3004 Manufacture and assemble joinery components Course aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

CPCCCM2008B Erect and dismantle restricted height scaffolding

Core units TAEDES511 Design and develop strategies for training and assessment TAEDES515 Evaluate training TAEPDD511 Maintain and enhance professional practice Elective units BSBAUD511 Initiate quality audits BSBAUD512 Lead quality audits BSBAUD513 Report on quality audits BSBAUD514 Interpret compliance requirements BSBAUD515 Evaluate and review compliance BSBCMM511 Communicate with influence BSBLDR522 Manage people performance BSBPEF502 Develop and use emotional intelligence BSBSTR501 Establish innovative work environments If you require RPL Kits with comprehensive benchmarking

pastries and breads Group B SITHFAB002 Provide responsible service of alcohol Group B Additional Electives SITXHRM002 Roster staff Group C SITXMGT001 Monitor work operations Group C SITXWHS002 Identify hazards

We develop resources using the following steps:

Vocational Placement Kit-CPCCJN3004 Manufacture and assemble joinery components Course aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.