SCORM Compliant Package-BSBSTR401 Promote innovation in team environments 22477VIC aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

slicing and wrapping process FBPOPR2055 Freeze dough FBPOPR2037 Operate a filtration process FBPOPR2038 Operate a grinding process FBPOPR2039 Operate a frying process If you require RPL Kits with comprehensive benchmarking

Units of competency FBPTEC4012 Manage raw materials FBPTEC4002 Apply principles of food packaging FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPTEC4023 Control and monitor fermentation FBPFSY5001 Develop a HACCP-based food safety plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBINN301 Promote innovation in a team environment BSBMKG413 Promote products and services If you require RPL Kits with comprehensive benchmarking

improve and maintain healthy soil in a permaculture system Group A If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBSTR401 Promote innovation in team environments 22477VIC aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.