Class Activity Book-BSBCMM301 Process customer complaints AUR policies and procedures in the

policies and procedures in the construction industry HLTAID001 Provide cardiopulmonary resuscitation If you require RPL Kits with comprehensive benchmarking

Units of competency RIIWHS207 Control traffic on high volume roads If you require RPL Kits with comprehensive benchmarking

negotiate and refine a design brief CUADES611 Manage design realisation CUAGRD603 Extend typographic design expertise CUAGRD611 Engage in the business of graphic design CUAGRD612 Originate graphic designs for complex briefs CUAPPR612 Collaborate in professional creative projects Elective units BSBMKG551 Create multiplatform advertisements for mass media BSBCRT611 Apply critical thinking for complex problem solving BSBTEC501 Develop and implement an e-commerce strategy BSBSTR501 Establish innovative work environments BSBLDR601 Lead and manage organisational change BSBLEG525 Apply legal principles in intellectual property law matters BSBESB406 Establish operational strategies and procedures for new business ventures BSBSTR601 Manage innovation and continuous improvement BSBOPS601 Develop and implement business plans If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAHA012 Support the development of speech and communication skills HLTAHA013 Provide support in dysphagia management HLTAHA014 Assist and support the use of augmentative and alternative communication systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUAWHS405 Provide a safe performing arts environment for children CUADTM412 Promote the physical and emotional wellbeing of children in performing arts If you require RPL Kits with comprehensive benchmarking

Class Activity Book-BSBCMM301 Process customer complaints AUR policies and procedures in theOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the