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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
charge and replace batteries and jump-start vehicles AURETR128 Diagnose and repair instruments and warning systems AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR131 Diagnose and repair ignition systems AURETR132 Diagnose and repair automotive electrical systems AURETR135 Apply knowledge of petrol and diesel engine operation AURETR143 Diagnose and repair electronic body management systems AURTTA118 Develop and carry out diagnostic test strategies AURTTE104 Inspect and service engines Elective Units AURAFA103 Communicate effectively in an automotive workplace AURETD101 Diagnose and repair electronically controlled steering systems AURETH011 Depower and reinitialise hybrid electric vehicles AURETR008 Remove and replace electrical units and assemblies AURETR011 Install basic ancillary electrical systems and components AURETR017 Overhaul charging system alternators AURETR018 Overhaul starting system motors AURETR115 Inspect
CHCPRP005 Engage with health professionals and the health system
CPCCCA3003A Install flooring systems
Units of competency AURTTL007 Inspect and service LPG fuel systems AURTTL009 Install LPG fuel systems AURTTL008 Diagnose and repair LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)
PowerPoint-FWPCOT3294 Swage and shape saw blades CPC aggressive or abusive customers SIRXCEG009Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered
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