Learner Resources-BSBSS00129 Cross-Sector Mental Health and Organisational Disruption Skill Set Training and Assessment Strategy aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

ethics and privacy in an ICT environment ICTICT424 Address cyber security requirements ICTICT425 Implement WHS

Units of competency CHCEDU005 Work with clients to identify financial literacy education needs CHCEDU006 Improve clients' fundamental financial literacy skills CHCEDU007 Provide group education on consumer credit and debt If you require RPL Kits with comprehensive benchmarking

Units of competency AURLTQ102 Diagnose and repair light vehicle drive shafts AURLTQ101 Diagnose and repair light vehicle final drive assemblies AURLTX101 Diagnose and repair light vehicle manual transmissions AURTTX008 Overhaul manual transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

knives and guides If you require RPL Kits with comprehensive benchmarking

Learner Resources-BSBSS00129 Cross-Sector Mental Health and Organisational Disruption Skill Set Training and Assessment Strategy aggressive or abusive customers SIRXCEG009Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all