Learner Guide-MSS403011 Facilitate implementation of competitive systems and practices RTO Policies and Procedures Units of competency HLTAID016 Manage

Units of competency HLTAID016 Manage first aid services and resources HLTAID014 Provide Advanced First Aid HLTAID015 Provide advanced resuscitation and oxygen therapy HLTAID011 Provide First Aid If you require RPL Kits with comprehensive benchmarking

Units of competency PSPGEN048 Support workplace coaching and mentoring PSPGEN053 Provide leadership If you require RPL Kits with comprehensive benchmarking

Core units AURTTA121 Diagnose complex system faults Elective Units AURTTL111 Diagnose complex faults in CNG fuel systems AURTTL112 Diagnose complex faults in LNG fuel systems AURTTL113 Diagnose complex faults in LPG fuel systems AURTTR101 Diagnose complex faults in engine management systems AURMTQ101 Analyse and repair faults in performance driveline systems AURMTF002 Analyse and repair performance fuel injection systems AURETR137 Diagnose complex faults in light vehicle safety systems AURLTD109 Diagnose complex faults in light vehicle steering and suspension systems AURLTX104 Diagnose complex faults in light vehicle automatic transmission and driveline systems If you require RPL Kits with comprehensive benchmarking

Units of competency MSS017010 Determine process loss through mass or energy balancing If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Learner Guide-MSS403011 Facilitate implementation of competitive systems and practices RTO Policies and Procedures Units of competency HLTAID016 ManageOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce