Learning and Assessment Kit-HLT57715 Diploma of Practice Management HLT ethics and privacy in an

ethics and privacy in an ICT environment ICTNWK401 Install and manage a server ICTNWK403 Manage network and data integrity ICTNWK404 Install

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

diseases and disorders Group A AHCWRK204 Work effectively in the industry Group A AHCWRK305 Coordinate work site activities Group A BSBFIN302 Maintain financial records Group A BSBTEC301 Design and produce business documents Group A If you require RPL Kits with comprehensive benchmarking

charge and replace batteries and jump-start vehicles AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURHTE102 Diagnose and repair heavy vehicle compression ignition engines AURHTF102 Diagnose and repair heavy vehicle diesel fuel injection systems AURKTA111 Diagnose and repair mobile plant hydraulic systems AURKTB101 Diagnose and repair mobile plant braking systems AURKTD102 Diagnose and repair mobile plant steering systems AURKTQ101 Diagnose and repair mobile plant final drive assemblies AURKTX101 Diagnose and repair powershift transmissions AURTTA104 Carry out servicing operations AURTTA118 Develop and carry out diagnostic test strategies AURTTB101 Inspect and service braking systems AURTTC103 Diagnose and repair cooling systems AURTTE104 Inspect and service engines AURTTF102 Inspect and service diesel fuel injection systems AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective Units AURAFA103 Communicate effectively in an automotive workplace AURETR120 Diagnose and repair network electronic control systems AURETR124 Diagnose and repair compression ignition engine management systems AURETR132 Diagnose and repair automotive electrical systems AURETU103 Service air conditioning and HVAC systems AURETU104 Diagnose and repair air conditioning and HVAC components AURHTD103 Diagnose and repair heavy commercial vehicle suspension systems AURHTX101 Diagnose and repair heavy vehicle manual transmissions AURHTZ101 Diagnose and repair heavy vehicle emission control systems AURKTD101 Diagnose and repair mobile plant suspension systems AURTTA006 Inspect and service hydraulic systems AURTTD002 Inspect and service steering systems AURTTD004 Inspect and service suspension systems AURTTQ103 Inspect and service drive shafts AURTTX102 Inspect and service manual transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

monitor and report on compliance systems BSBWOR502 Lead and manage team effectiveness BSBWOR404 Develop work priorities RIIWHS404D Implement and monitor health and hygiene management systems RIIRIS301D Apply risk management processes BSBSUS301 Implement and monitor environmentally sustainable work practices RIIWHS403D Apply the mine work health and safety management plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-HLT57715 Diploma of Practice Management HLT ethics and privacy in anOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to